Columbia Hospitality
Our Values and Philosophy

At Columbia Hospitality, the foundation for our success is our values, which drive our interactions with guests, team members, and owners.

ENTHUSIASM
We bring passion to every aspect of what we do.

RESPECT
We treat all people with courtesy and regard.

CREATIVITY
We apply our imagination to innovate and improve guest experiences.

HONESTY
We act with integrity and are truthful in our interactions.

SINCERITY
We are genuine in expressing our professional opinions.

ACCOUNTABILITY
We take responsibility for the results of our actions.

We will create exceptional experiences for every guest, every time.

We won't settle for a satisfied guest. Unless a guest is overwhelmingly delighted with their experience at our property, we have not done our job. We give team members the tools and the empowerment to achieve this level of happiness for all our guests.

Our team members are our number one asset.

Our continued success depends upon building a motivated team who enjoys their work and are eager to provide outstanding guest service. We seek people who embody our values and educate them in our specific service philosophies through our custom-designed Columbia Hospitality Academy training program.

We strive for meaningful, long-term partnerships with our clients that are founded on individual attention and tailor-made solutions.

We've built our reputation on developing and implementing specialized management programs for a variety of hospitality properties. We customize the terms and conditions of each management agreement, so that our property owners can be confident they are receiving a solution that is not only profitable, but creates exceptional experiences for the property's guests and team members.

Columbia Hospitality

2200 Alaskan Way, Suite 200
Seattle, WA 98121
Map & Directions

Phone: 206.239.1800
Fax: 206.239.1801
info@columbiahospitality.com

keys to the room