Seattle waterfront

ABOUT US

Our founder and CEO, John Oppenheimer, launched Seattle-based Columbia Hospitality in 1995 after being selected by the Port of Seattle to manage the new Bell Harbor International Conference Center on Seattle's waterfront. Since its inception, the company has steadily grown its portfolio, creating one of the largest hospitality management companies based in the Northwest. Columbia employs more than 3,000 team members at properties in Washington, Idaho, Montana, California, Arizona and Hawaii. In addition to expanding our management portfolio, Columbia has consulted on over 200 hospitality projects worldwide.

fountain at night
The Lark
Smith Tower
catering
Columbia team members

community service

WHY COLUMBIA HOSPITALITY?

Our team members are our number one asset:

  • Columbia is frequently voted one of the best companies to work for by our team members
  • Turnover is consistently lower than the industry average provide by the Bureau of Labor Statistics
  • Columbia offers team members development through Columbia Hospitality Academy, our Online Learning Platform and Certified Training Program

We create exceptional experiences for our guests:

  • Our overall Guest Experience rating for 2018 was 91.8% according to Unifocus survey metrics
  • 4.45 out of 5.0 on the top review sites for 2018 (TripAdvisor, Yelp, Facebook, Google, Expedia, Booking.com, Hotels.com)

We strive for meaningful, long-term partnerships with our clients that are founded on individual attention and tailor-made solutions:

  • Columbia hotels average over 114% of RevPAR share relative to their competitive set
  • 100% of all Columbia conference centers, golf clubs/courses and distinctive venues achieved higher Gross Operating Profit (GOP) than prior year in 2018

We give back to our communities:

  • Our team members are encouraged to experience the world of charitable giving by donating their time to organizations within their community. Learn more about our company-wide philanthropy program:
    Columbia Cares logo
Seattle skyline

OUR VALUES AND PHILOSOPHY

At Columbia Hospitality, the foundation for our success is our values, which drive our interactions with guests, team members, and owners. These core values, clear vision and strong passion for creating exceptional experiences have been an integral part of Columbia's success and growth.

SINCERITY
We are genuine in expressing our professional opinions.

ENTHUSIASM
We bring passion and fun to every aspect of what we do.

ACCOUNTABILITY
We take responsibility for the results of our actions.

RESPECT
We treat all people with courtesy and regard.

CREATIVITY
We apply our imagination to innovate and improve guest experiences.

HONESTY
We act with integrity and are truthful in our interactions.

At Columbia Hospitality, our Mission is OMG! Own the Values. Make it Fun. Get it Done.

Our Vision is to enhance people’s lives through personal and professional experiences.

Keys to the Room logo

KEYS TO THE ROOM

UNLOCKING THE DOORS TO OPPORTUNITIES AND POSSIBILITIES

Thoughts and insights on entrepreneurship and hospitality from Columbia Hospitality CEO John Oppenheimer.  » Learn more

LET'S TALK

Get in touch and let us know how we can help.

Seattle waterfront